Maria, Community Patient and Nicky, St Gemma’s Community Nurse Specialist

She’s lovely is Nicky, she really is nice and hands on aren’t you darling?

We sit and have a good discussion don’t we?

We do yeah. When I’ve felt really horrible some days… when I’ve just been really down, you know, she’s always there for me. She rings up on a regular thing, don’t you? You’re always there to check how I am. She’s an amazing lady, she really is, she’s a dedicated nurse.

You are the best; you’ve always been there for me and Steven.

You’ve always been so positive through everything.

Because you’ve helped me as well, you know, you’ve showed me the way – the light at the end of the tunnel.

There’s days when I just feel shocking, and I mean really down and shocking, and then I think to myself ‘well look, I’m here, I’ve got Steven – and he’s a lovely husband, he really is the best. And the children are good and the grandkids they just keep me going. Then I’ve got the lovely Nicky! What more could one want? And St Gemma’s are there, I know I can phone them and they’re there for me.

We talk about how you’re feeling and anything that is troubling you. We look at any symptoms that are troubling you and what we can do to help those so that you can get on with enjoying life. Steven is included as much as he wants and we make sure he is coping OK.

Yes everything, they take everything into consideration does St Gemma’s. Yeah it’s nice, thank you so much for being there for me, thank you.

You’re welcome.

You’re so dedicated to your job, that’s what we need.

Discover more about the care we provide to patients in their own homes: www.st-gemma.co.uk/community-team