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Course Content
Effective communication at the end of life is essential to providing compassionate, person-centred care. This session equips you with the tools and confidence to navigate sensitive conversations with empathy and clarity (Supportive level, NHSE 2025).
The session includes:
- Key challenges and barriers in end-of-life conversations
- Facilitative communication skills to support individuals and their families
- How to respond to emotional cues and difficult questions
- Managing difficult emotions
- Self care.
Eligibility Criteria
This session is ideal for health and social care professionals involved in palliative and end-of-life care who want to improve their core communication skills.
Dates & Key Information
Tuesday 24th March 2026
Tuesday 27th October 2026
Session Features:
- Safe, respectful learning environment
- Video analysis and feedback
- Interactive group exercises and case scenario based discussions
- Mapped to NHSE (2025) core capabilities (Supportive level)
- End of session reflective exercise
- Link to resources.
Facilitators
Jane Chatterjee, Lecturer in Palliative Care
Helan Mullan
Cost
£80 per person
(Funded places are available for colleagues in Leeds Community Healthcare and Leeds Primary Care Teams)