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Making a Referral to St Gemma’s Hospice

Referrals to St Gemma’s can be made via SystmOne, submitting a referral form or by calling our team. Please see below for the relevant referral information for each of our services.

Who is eligible for St Gemma’s care?

Patients with active, progressive and advanced disease are eligible for hospice services. This includes patients with both malignant disease and non-malignant diseases for example, cancer, heart disease, lung disease and neurological diseases – at any stage of their illness.

Hospice services include Out-Patients, St Gemma’s community team and In-Patient care.

To make a referral:

• SystmOne GP practices – please refer on SystmOne via the short questionnaire on the EPaCCS Support tab

• EMIS GP practices, either see referral on EPaCCS or complete the referral form and e-mail to stg.community@nhs.net

• LCH & LTHT professionals complete the referral form and e-mail to stg.community@nhs.net

If your referral is urgent, we would advise that you also ring the team on 0113 218 5540 to ensure we can the gain sufficient information to offer a timely response.

Key Information

For St Gemma’s referral advice:

Monday to Friday 8.30am – 5.00pm please call 0113 218 5540. At other times please call our 24-hour advise line on 0113 218 5511.

If you are a patient, family member or carer wishing to make a referral, please visit our referrals information page.

In-patient referrals

Patients at home are assessed by the St Gemma’s community team. Patients in hospital who wish to be referred to the In-Patient Unit need to be assessed by the Hospital Specialist Palliative Care Team who then forward a referral.

Referrals are considered at a meeting held each weekday morning. Urgent referrals (i.e. requests for admission that day) for patients in their own homes are considered on an individual basis based on a variety of factors including patient needs and availability of beds.

Nurse-led end of life care beds

Within St Gemma’s In-Patient Unit, we have a number of nurse-led, end of life care beds. The beds offer the choice to patients whose wish is to die in a hospice and who do not have complex symptoms or specialist palliative care needs, but who require nursing care from highly-trained nurses and healthcare assistants.

St Gemma’s Community Team & Out-Patient referrals

Referrals are responded to within 2 working days. However, if you consider a patient needs a more urgent assessment, please contact the team directly on 0113 218 5540. The St Gemma’s community team service runs 7 days a week, 8.30am to 5pm.