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Patient Services – In-Patient Care

St Gemma’s In-Patient care – expert care and attention for you and your family.

St Gemma’s has an In-Patient Unit which provides specialist palliative and end-of-life care to hundreds of local people each year. Patients benefit from round-the clock care, tailored to their individual needs and wishes.

At times you may need the round-the-clock care and support provided by the St Gemma’s In-Patient Unit. Through specialist knowledge and skills, staff  will aim to ease your symptoms and address any concerns you may have. We will care for you and your family as individuals and the professional team will consult you and, with your permission, those close to you about your care.

The In-Patient Unit consists of two wards, with a mixture of single and shared rooms with en-suite facilities. Your care team will include doctors, nurses,  therapists, family support workers and spiritual care staff. It is our aim to provide you with the  best possible, individual care 24 hours a day for the duration of your stay. A small team of nurses will be responsible for your care throughout the day and night.

Registered Nurses Team
Hospice and Gardens in Summer

Taking care of you and your family

Our professional team provide 24-hour expert care, 365 days a year. We offer emotional support for both you and those close to you, including children.

St Gemma’s welcomes and provides care to everyone regardless of people’s age, gender, disability, race, religion, sexual orientation or diagnosis.

We will:

  • Offer a range of services to support your goals
  • Provide emotional support for both you and those close to you, including children
  • Be respectful of all beliefs, religions and cultures and tailor your care accordingly
  • Offer advice about practical issues such as money worries, social benefits and accessing equipment and services
  • Provide a flexible catering service to suit your own tastes and dietary needs
  • Show you to our chapel and quiet areas when you or your visitors need time to reflect
  • Provide bereavement and pre-bereavement support to you and those around you who may need it

Our ‘Home from Home’ facilities:

  • Fully equipped bedrooms with TV, DVD, bedside phone for incoming calls and WiFi
  • Wide selection of freshly-prepared meals and snacks available throughout the day in ‘the Bistro’
  • Rooms overlooking the stunning Hospice grounds and access to the therapeutic gardens
  • Outdoor children’s play area
  • Overnight accommodation available for close friends and relatives if you wish them to stay
  • Unrestricted visiting times

Further useful information:

Your GP, district nurse or hospital team can refer you to our service, along with your St Gemma’s Community Nurse Specialist.

If you need the expert care offered by our In-Patient wards, you will need to bring with you your usual medication and any personal items, such as toiletries.

We recommend comfortable indoor clothing and nightwear, plus some well-fitting slippers or shoes to avoid the risk of falls. You can bring your mobile phone but we suggest that you leave other valuables at home.

Please feel free to bring any photos or small personal items that make you feel at home during your stay.

The In-Patient Unit is a no smoking environment. A smoking area is available for patients in the garden. Relatives or friends will need to accompany patients who wish to smoke.

We offer fully-equipped bedrooms with TV, DVD, bedside phone for incoming calls and WiFi. Our on-site bistro has a wide selection of freshly prepared meals and snacks available throughout the day. We cater for all dietary requirements.

All rooms overlook the stunning Hospice grounds and have access to the therapeutic gardens. There’s an outdoor children’s play area – we kindly ask that children are supervised at all times. Overnight accommodation is available for friends or relatives; please speak to a nurse for more details. There are no formal restrictions on visiting times.