Facts and Figures

Last Year in Numbers (2020/21)

• In total, St Gemma’s supported over 3,000 local people in the last year

• 1,236 local people were referred to St Gemma’s Hospice care for the first time

• Our team of specialist community nurses and doctors made 17,801 contacts with patients, either face to face or on the phone

• We cared for 508 patients in the Hospice In-Patient Unit. We cared for patients with Covid-19 and facilitated patient visiting

• Around a third of patients admitted to St Gemma’s Hospice In-Patient Unit were discharged and the average length of stay was 11 days

• The therapy and support team made 1,986 face to face, telephone and virtual contacts with patients and carers across the community

• We trained 1,445 external healthcare professionals and had 98 student placements, supporting them to deliver the best possible care in the future. We also provided new education programmes to respond to the pandemic

• Our team of volunteers contributed around 16,442 hours across key areas, including bereavement support, spiritual care and gardening

• 31% of our income came from our core grant from the NHS. The rest was raised by our brilliant and committed community of supporters

• Despite lockdown closures, 187,326 customers visited our chain of shops and bought 435, 528 items, helping to raise £1.1 million towards patient care

• 60 people made a final gift by remembering St Gemma’s Hospice in their Will.

Our people:

• St Gemma’s Hospice has approximately 270 employees. Of those, 160 employees directly support patient care (such as nursing and medical teams, social workers, housekeepers and therapists). The remainder work in non-patient areas, such as our charity shops, income generation department and support teams such as finance and IT.

• St Gemma’s Hospice has a team of approximately 986 volunteers,
  working in a variety of roles supporting departments throughout the
  organisation.

Donations make a real difference and could pay for the following…

• £2 could buy a patient information pack, giving practical advice to patients and carers

• £5 could provide a memory box for a bereaved child. They can store sentimental trinkets inside to help them cope with their loss

• £10 provides a delicious 3-course meal for one of our In-Patients, freshly cooked by our chefs

• £30 provides expert telephone advice and support to a patient at home

• £50 provides support to a child experiencing a loved one’s illness and death via group sessions

• £75 provides a complementary therapy session for a patient, or carer, which could include massage, aromatherapy or hypnotherapy to relieve stress and anxiety

• £100 could provide a specialist bereavement support session for someone struggling to cope with the loss of a loved one

• £150 helps keep a patient mobile and independent by providing physiotherapy support

• £250 for a St Gemma’s community team member to visit a patient in their own home and provide clinical advice and support

• £325 pays for a patient to benefit from St Gemma’s Day Services. This may include a consultation with a doctor, a session with a therapist or some help managing difficult symptoms

• £500 per day funds care for one In-Patient staying at the Hospice, covering everything from expert care, to pain relief and meals

• £750 will help fund a syringe driver, a battery operated pump that provides continuous, effective pain relief. This reduces the number of injections or medicines that the patient needs

• £1,040 covers the cost of providing all our services for an hour

• £3,000 could buy a specialist bed to give a patient as much comfort and support as possible

• £6,500 is the cost, on average, of caring for an individual patient referred to our services

• £12,000 is the cost of running our family support team for a month – offering practical and emotional support to people through the most difficult time in their lives

• £20,000 needs to be raised every day to run all St Gemma’s services and activities.