Facts and Figures

Last Year in Numbers (2022/23)

• In total, St Gemma’s supported over 3,000 local people in the last year

• 1,365 local people were referred to St Gemma’s Hospice care for the first time

• Our team of specialist community nurses and doctors made 19,842 contacts with patients, either face to face or on the phone

• We cared for 492 patients in the Hospice In-Patient Unit. Admission to the In-Patient Unit is available 24 hours a day and most patients (81%) were admitted for care within one day of referral

• Around a third of patients admitted to St Gemma’s Hospice In-Patient Unit were discharged and the average length of stay was 12.2 days

• We trained 1,054 external healthcare professionals and had 128 student placements, supporting them to deliver the best possible care in the future

• 30% of our income came from our core grant from the NHS. The rest was raised by our brilliant and committed community of supporters

• 663,195 customers visited our chain of shops and bought 1,372,003 items, helping to raise around £1 million towards patient care

• 71 people made a final gift by remembering St Gemma’s Hospice in their Will. These incredible donations totalled over £3 million

Our people:

• St Gemma’s Hospice has approximately 300 employees. Of those, 160 employees directly support patient care (such as nursing and medical teams, social workers, housekeepers and therapists). The remainder work in non-patient areas, such as our charity shops, income generation department and support teams such as finance and IT.

• St Gemma’s Hospice has a team of approximately 800 volunteers, working in a variety of roles supporting departments throughout the organisation.

Donations make a real difference and could pay for the following…

• £2 could buy a patient information pack, giving practical advice to patients and carers

• £5 could provide a memory box for a bereaved child. They can store sentimental trinkets inside to help them cope with their loss

• £10 provides a delicious 3-course meal for one of our In-Patients, freshly cooked by our chefs

• £30 provides expert telephone advice and support to a patient at home

• £50 provides support to a child experiencing a loved one’s illness and death via group sessions

• £75 provides a complementary therapy session for a patient, or carer, which could include massage, aromatherapy or hypnotherapy to relieve stress and anxiety

• £100 could provide a specialist bereavement support session for someone struggling to cope with the loss of a loved one

• £150 helps keep a patient mobile and independent by providing physiotherapy support

• £250 for a St Gemma’s community team member to visit a patient in their own home and provide clinical advice and support

• £325 pays for a patient to benefit from a range of St Gemma’s Out-Patient sessions. This may include a consultation with a doctor, a session with a therapist or some help managing difficult symptoms

• £500 per day funds care for one In-Patient staying at the Hospice, covering everything from expert care, to pain relief and meals

• £750 will help fund a syringe driver, a battery operated pump that provides continuous, effective pain relief. This reduces the number of injections or medicines that the patient needs

• £1,040 covers the cost of providing all our services for an hour

• £3,000 could buy a specialist bed to give a patient as much comfort and support as possible

• £6,500 is the cost, on average, of caring for an individual patient referred to our services

• £12,000 is the cost of running our family support team for a month – offering practical and emotional support to people through the most difficult time in their lives

• £20,000 needs to be raised every day to run all St Gemma’s services and activities.