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Round-the-clock care

St Gemma’s In-Patient Unit provides specialist palliative and end-of-life care to hundreds of local people each year. It is our aim to provide you with the best possible, individual care 24 hours a day for the duration of your stay.

Moors Ward and Dales Ward

The In-Patient Unit consists of two wards, with a mixture of single and shared rooms with en-suite facilities. All of the rooms also have a terrace or balcony so patients and families can enjoy the Hospice gardens.

Whether you’re on the Dales or Moors Ward, your care team will include doctors, nurses, therapists, family support workers and spiritual care staff who will all support you.

Taking care of you and your family

Through specialist knowledge and skills, staff will aim to ease your symptoms and address any concerns you may have with you and your family.

St Gemma’s welcomes and provides care to everyone regardless of people’s age, gender, disability, race, religion, sexual orientation or diagnosis.

How we’ll help

Emotional support

We’ll provide emotional support for both you and those close to you.

Tailored care

We’re respectful of all beliefs, religions and cultures and will tailor your care accordingly.

Practical advice

We can offer advice about practical issues such as money worries, social benefits and accessing equipment and services

Flexible catering

We provide a flexible catering service to suit your own tastes and dietary needs.

Space for reflection

We’ll show you to our chapel, gardens and other quiet areas when you or your visitors need time to reflect.

Bereavement support

Provide bereavement and pre-bereavement support to you and those around you who may need it.

‘Home from home’ facilities

The Hospice has all the facilities you need to make you and your family feel comfortable. The bedrooms are fully equipped with TV, DVD, bedside phones and wifi and overlook the beautiful gardens that can be accessed at any time. In the gardens there’s also a children’s play area.

A wide selection of freshly-prepared meals and snacks available throughout the day in Melvin’s Bistro.

What should I bring with me on admission?

If you need the expert care offered by our In-Patient wards, you will need to bring with you your usual medication and any personal items, such as toiletries.

We recommend comfortable indoor clothing and nightwear, plus some well-fitting slippers or shoes to avoid the risk of falls. You can bring your mobile phone but we suggest that you leave other valuables at home.

Please feel free to bring any photos or small personal items that make you feel at home during your stay.

What are the visiting times for the wards?

Our usual visiting hours are 8am – 8pm.

This enables families and friends to spend time with patients, whilst giving all patients an opportunity to rest. There may be certain situations where visits outside of these hours can be accommodated; this needs to be agreed in advance with a member of the team.

Give us your feedback

We really appreciate your feedback, which helps us continually improve the care and services we provide to patients, their families and carers.

Frequently Asked Questions

It is natural that you may not know what to expect from hospice care and that you may have many questions. Please visit our Frequently Asked Questions where we have tried to answer as many queries as we can.