Wilhelmina, Day Hospice Patient and Norma, her daughter

You weren’t very well at all, but St Gemma’s have really got you on your feet haven’t they. And if we’ve got any problems we end up ringing up. Mummy’s never ever had anyone look after her as well as here.

It’s just nice to know you’ve got that support from them and if I need to speak to them at all I’ve got a number that I can just ring.

They’re very good at Day Hospice because what they’ll say is ‘you just go’ and I’ll go outside and Mummy, you download a lot to them that I don’t really know, but they’ll then correspond with me. And I’ve then got a true picture from them of how I could do it better, or what I shouldn’t do, things like that. It’s just that help that you need and it’s just wonderful.

How can I explain. It is so so beautiful, everywhere you go it is super. The rooms, everywhere, it’s all set up lovely. Just so much of it, you can’t believe how. It must have taken the 40 years to get it like it is, it is gorgeous. Everyone is just so perfect.

When Mummy has been poorly and we’ve gone back they’ve done your oxygen, urine tests, blood pressure, they’ve done everything for you there haven’t they. And we’ve been laughing while you’ve been having it done haven’t we?

Mummy’s got 5 children and she’s got 15 grand-children, 31 great-grandchildren and she’s got 1 great-great-granddaughter haven’t you Mummy?

Sometimes she’ll say don’t tell anyone but you are proud of it aren’t you.

The thing is Norma, my life has changed so much since I came here. It’s just different now. Different. I don’t think of going back.

We are a good team aren’t we Mummy?

Oh absolutely

The 24-hour helpline at St Gemma’s means that advice for carers and patients are always only a call away. Find out more at www.st-gemma.co.uk/day-services