Coronavirus: Current Information and Advice

Visiting the Hospice

Visitor access to the Hospice is restricted to protect those in our care and our workforce. We are now operating a visiting alert level system to allow for more flexible visiting, in line with the situation at any given time.

Today we are on level PINK, see the ‘Visiting Alert Levels’ below for full details about what this means. If unsure before you leave home, call the hospice on 0113 218 5500.

Visiting hours are 9am – 7pm Monday to Friday, 9am – 5pm Saturday and Sunday.

At all alert levels, the In-patient Unit will be operating under Covid 19 secure practices and the following will apply:

If you are unwell in any way, that may suggest you have Covid-19, or are self-isolating because you or a member of your household has or is suspected of having Covid-19, please do not visit the Hospice.
All visitors over 12 years of age are required to wear a face mask, apron and gloves for the duration of their visit. Visors are also available for use in addition to a face mask, or for visitors who are medically exempt from wearing a face mask.
All visitors will be required to undertake Lateral Flow Testing.
Visitors to Covid 19 positive patients should come to main reception, but will then be shown how to access the patient’s bedroom via the garden, and should self-isolate, when not visiting the hospice.
Visiting hours are:
- 9am – 7pm Monday to Friday
- 9am – 5pm Saturday and Sunday

Our ‘Keep in Touch’ service will help you to keep in contact with your loved one during their stay with us. You will be given more information upon your visit.

We appreciate that this is a very difficult situation and we are doing our best to accommodate individual needs. Please contact our Nurse in Charge for guidance on 0113 218 5500 (24 hours a day).

Visiting Alert Levels

VISITING ALERT LEVEL	Number of visitors per day?	Number of visitors in last hours of life?	Can the visitors change each day?	Can visitors come and go during the day?

GREEN	Unrestricted	Unrestricted	Yes	Yes

PINK	4 (maximum of 2 at any one time)	4 (can visit at same time)	No. The 4 named visitors must be named on admission and cannot change.	No (Each visitor may visit for 1 episode, although duration is not restricted)

YELLOW	2	4 (maximum of 2 at any one time)	No. The 2 named visitors must be named on admission and cannot change. At the end of life, an additional 2 named visitors may be added.	No (Each visitor may visit for 1 episode, although duration is not restricted)

BLUE	1	2	No. The visitor must be named on admission and cannot change. At the end of life, an additional named visitor may be added.	No (Each visitor may visit for 1 episode)

Visiting our shops

In our charity shops we continue to follow national and Charity Retail Association guidance. To protect our retail staff and volunteers they will still be required to wear masks, retain a thorough shop cleaning regime and maintain social distancing.

It is optional for customers to wear a mask. Our changing rooms will remain closed until further notice.

You can also support patient care by shopping with us online. Our ebay and Depop shops are open for business.

The gift shop in our main reception remains closed.

For the latest information and guidance on the coronavirus you can visit:

Thank you for your understanding and support.

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